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Proactive IT management

Systems that run without you thinking about them

Workplaces, servers and network managed by a fixed team that knows your environment. We look ahead, plan maintenance for the moments that disturb you least, and pick up problems before they bother you.

Managed services

Proactive IT management you never have to call about

We take over as much of the management as you want: workplaces, servers, network, backups and security. Proactive monitoring keeps everything steady and picks a problem up before you notice anything. You are not tied into a bundle: you call us in for what you need.

  • System administration, workplace and network management
  • Backup and restore tests, carried out and demonstrable
  • A regular point of contact instead of a ticket number
  • On-premises, hybrid or entirely in the cloud
An Infodatek Group engineer wearing glasses at his desk, behind his screen.

What you get

Agreements to fit
Response times and availability are set to what your environment needs, including an out-of-hours procedure.
Regular strategy review
A few times a year with your account manager, based on your own numbers.
Documentation and knowledge base
Your environment is written down, so everyone working on it sees the same picture.

Preventive

Maintenance that gets ahead of the outage

Good management starts with looking ahead. We keep an eye on your systems continuously, run updates at the moments that affect you least and preferably remotely, and act as soon as we see room for improvement.

Because we have the full picture, we also know what a change in one place does elsewhere in your environment. That saves you a lot of digging.

No subscription

You can take this piece by piece, or arrange it all at once

Proactive IT management is not a subscription: we usually work on a time-and-materials basis, for the hours we spend. You call us in for the management you want to hand over, and the rest stays where it was. For organisations that only want to outsource part of it, or that want to see how it goes first, that is the easiest form.

Would you rather have it all in one arrangement, at a fixed price per workplace and without the question of whether something is covered? Then you choose Digital Care. It includes this management, together with service desk, backup, security and the AI layer on top.

See Digital Care

Tailored

Your working processes first, the management strategy after

Every organisation is put together differently, so we start by looking at how you work. Then we decide together which part you place with us and which part you keep.

  • Maintenance at times that suit your working hours
  • Access and permissions set up by role and department
  • Management alongside your own IT department, if you have one
  • Sites and operating companies in one report

Where we work

System administration for SMEs in Zeeland, Brabant, Utrecht and beyond

From Terneuzen we handle system administration, workplace management and network management for SMEs across Zeeland and West Brabant. From our office in Vianen we work for businesses in the Utrecht region and along the rivers. Across the border we help SMEs in Flanders, from Ghent to Antwerp and Bruges. In greenhouse horticulture we are active in Westland and around Middenmeer.

Most management happens remotely, so where you are makes no difference to the quality. When someone needs to come by, for a new workplace, a network cabinet or a move, an engineer who already knows your environment comes over. That is how we work for customers across the Benelux.

What would run more calmly with management that looks ahead?

In half an hour we look at your current setup and hear which problems keep coming back with you.

An Infodatek Group colleague picking up the handset of a desk phone.