From the workstations in the office to the OT on the factory floor: machines, controllers and the production network. Infodatek Group manages manufacturers' IT proactively, with a fixed contact person who knows your production environment. So production keeps running and your team can focus on what it makes.
A production company is not an ordinary office. Alongside workstations, email and an ERP system, you have machines, controllers, sensors and scanners on the shop floor. Those two worlds, IT and OT, are becoming more and more connected in manufacturing. That brings opportunities: real-time insight into production, less manual work and better planning. It also calls for IT that is set up for it. Infodatek Group manages the complete IT environment of manufacturers, from the planner's laptop to the network in the production hall. For many companies we are the IT department, either fully or alongside the people you already have in house.
One partner for the office, production network, security and backup
IT and OT kept apart: a separate network for the office and for production
Reliable integrations between ERP, planning, warehouse and machines
Documentation and advice for NIS2 and customer security requirements
What you get
Fixed contact person
Someone who knows your factory, your systems and your planning.
Proactive management
Monitoring that keeps watch continuously, so we often solve problems before the shop floor notices.
Who it is for
Manufacturers with roughly 15 to 150 employees, with or without their own IT person.
IT and OT
Office and factory floor, each with their own needs
In the office it is all about workstations, Microsoft 365, email and administration. On the shop floor it is about OT, operational technology: machines, PLCs and controllers that have sometimes been running for years and simply need to keep working. Older controllers run there alongside modern cloud applications. That is normal for a manufacturer, and it calls for management that can handle both.
We start by mapping what is there: which systems, which connections and which suppliers. We then advise on a logical separation between the production network and the office network, so each gets its own space. A fault in the office then stays in the office, and production carries on.
Your existing production software and machines stay as they are. We manage the infrastructure around them, including the production network your OT runs on, so you know which devices are connected. In doing so we work together with the suppliers of your machines and software.
We mainly work for manufacturers in Zeeland, West Brabant and the Utrecht region, with roughly 15 to 150 employees. A few examples.
Metalworking
From sheet metal work and machining to steel construction. Here CNC machines and CAD software run alongside the ERP. We make sure drawings, programs and orders reach the right place quickly and securely, from work preparation to machine.
Plastics processing
Injection moulding, extrusion and assembly often run in shifts. That makes a stable network on the floor extra important, as well as management that takes it into account, for example by planning updates together at times that do not affect production.
Food production
Production lines, cold stores and strict requirements for hygiene and traceability. We provide a stable network on the floor and make sure data on batches and temperatures is stored securely and completely. NIS2 may apply here too.
Machine building and industrial production
Machine builders work with drawings, software and customers who ask more and more questions about security. Sometimes NIS2 even applies directly. We help with a secure environment and with the documentation to show it.
Frequently asked questions
Frequently asked questions about IT in manufacturing
Do you also manage our production network, or only the office?
Both. We manage the office network and the infrastructure on the shop floor, such as switches, wifi, firewalls and the connections to machines and scanners. The machines themselves and their control software stay with the supplier. We make sure that supplier can log in securely remotely when needed, and that the network around it is stable and well secured.
Do we have to replace our production software when we switch?
No. Your existing software and systems stay as they are. We take over the management of the infrastructure around them: servers, network, workstations, backup and security. If we see opportunities to improve something, such as moving an old server to the cloud or an integration that saves manual work, we discuss it in the regular strategy meeting. You decide what happens and when.
How does switching to Infodatek work?
In four steps. We start with an introductory meeting and map your IT and production environment. You then receive a clear proposal setting out what we do and what you can expect. We plan the transition together, at times that suit your production, so the shop floor notices as little as possible. From day one we manage proactively and think ahead with you about the next step.
Does NIS2 apply to our company?
That depends on what you make and how big you are. The law covers manufacturers of machinery, electronics, electrical equipment, vehicles and medical devices, among others, generally from 50 employees or a turnover and balance sheet total above €10 million. Even if it does not apply to you, customers can set requirements for your security. We are happy to go through it with you.
Who does what for our ERP system?
We manage the environment your ERP runs on: server or cloud, backup, access and your users' workstations. The configuration of the ERP itself usually stays with your ERP supplier, and we coordinate updates and changes with that supplier. For integrations and automation between systems you can turn to our own software team.
Do you only work for manufacturers in Zeeland?
No. We work from Terneuzen (Zeeland) and Vianen (Utrecht), for more than 500 organisations across the Benelux, from SMEs to organisations with several hundred employees. We do most of the management remotely. If something is needed in the office or on the shop floor, we come over.
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