System administration Antwerp

System administration in Antwerp for ambitious businesses

The city runs on trade, on its port and on creative entrepreneurs. Infodatek Group keeps the complete IT environment of SMEs in the city and its districts stable and secure, from server and backup to cloud and suppliers. Most of the work happens remotely, and via the E34 the road from Terneuzen is a short one.

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IT that grows with you

Your entire IT environment in steady hands

In a city where so many businesses revolve around the port, trade and the creative industries, no two IT environments are alike. A trading house with customers around the globe needs something different from an advertising agency on Het Eilandje or a technical supplier in the port. Infodatek Group takes over system administration for SMEs in Antwerp: servers and storage, network, backup, security, updates, cloud and contact with your suppliers. We monitor everything proactively, capture your environment in clear documentation, and you get one contact person who understands how your business works.

Servers, cloud, backup and security managed as one whole
Monitoring that catches anomalies while you carry on working
Demonstrably careful: ISO 27001 and NEN 7510 certified
One team for management, Cybersecurity, cloud, software and AI

Three Infodatek Group colleagues at their screens in the Terneuzen office, one of them looking on over a shoulder.

At a glance

Service area: The city, its districts and the municipalities around the Ring
Size: From a small team to a few hundred employees
Based in: Our head office in Terneuzen, in Zeeuws-Vlaanderen

Port and industry

For the businesses that keep the port of Antwerp moving

Around the docks and the chemical plants there is a large network of technical service providers: maintenance firms, inspectors, fitters and engineering consultancies. Their crews head out early, and back at the office the planning, work orders, inspection reports and staff certificates always need to be ready.

We manage the environment that information runs on, whether that is your own server or the cloud. We monitor storage and integrations, keep access per crew and per client easy to follow, and make sure everything is written down. That makes it easier to answer the questions large clients put to their suppliers.

Planning, work orders and reports always within reach
Access rights per crew, project or client
Restore tests of your backup on a fixed schedule
Documentation you can show to clients

Trade

System administration in Antwerp for trading houses with a global outlook

From the diamond district by Central Station to the import and export around the port, this city has been trading for centuries. Trading houses deal with customers and suppliers all over the world, so their email, ERP and links with banks and forwarders need to be dependable at any hour.

We schedule updates and maintenance at times when your partners in other time zones will not notice a thing. Your email gets solid protection against misuse, and payments and sensitive documents sit in an environment with clear permissions.

Creative industries

Room for designers, agencies and makers

Antwerp is also a city of fashion, design, advertising and architecture. Creative agencies work with large files, many versions and changing teams of staff and freelancers.

For them we set up storage that is fast where it matters and keeps old projects neatly archived. Freelancers get access to exactly the project they are working on, and we close it again when the job is done. Prefer to work in Microsoft 365, or keep your archive in ANYBASE, our private cloud in a Tier 3 designed data centre in the European Union? Together we find the combination that fits.

Working together

How we work together, step by step

We start with a conversation at your office or via Teams. Then we map your environment and document everything. From that point on we monitor and maintain proactively, mostly remotely, and we regularly discuss where your IT is heading.

If someone needs to visit, we drive from Terneuzen to the city and plan the visit so we avoid the busiest times on the Ring. Want everything in one agreement, at a fixed price per employee? Then Digital Care, our own platform, is the natural fit.

Sectors

For businesses in every corner of the city

Beyond the port, trade and creative agencies, the city is home to many more SMEs. For these sectors we set up system administration in a slightly different way each time.

Shops and chains

Around the Meir and in the shopping streets of the districts there are businesses with one or several branches. We bring tills, stock and administration for all locations together in one reliable environment, with backups we check ourselves.

Property managers and estate agents

A property manager, or syndicus, looks after the files of dozens of buildings, with plenty of email to and from owners and contractors. We set up storage and permissions so every file has its place and only the right people can open it.

Ship agents and maritime services

Agents, chartering brokers and maritime consultants work with vessels that do not keep office hours. We keep an eye on their systems and integrations and schedule maintenance outside peak moments.

Non-profits and social organisations

Social organisations often work from several locations, with staff and volunteers handling sensitive client data. Our ISO 27001 and NEN 7510 certification suits that responsibility, and we keep the environment simple to use.

Service area

System administration in Antwerp, its districts and surroundings

The city lies on both banks of the Scheldt and has nine districts, from Berchem, Borgerhout and Deurne to Merksem, Ekeren, Hoboken and Wilrijk. Many SMEs are based inside or just outside the Ring, on business parks in the port or on Linkeroever. We also work for companies in the surrounding municipalities, such as Mortsel, Edegem, Schoten and Zwijndrecht.

From our head office in Terneuzen we take the E34 through the Waasland to Antwerp. Day-to-day management runs remotely. For an introduction, an installation or the strategy meeting, we come to you. If you have a location in the Netherlands as well as your Belgian branch, we manage it in the same environment.

Where we work

Berchem
Deurne
Merksem
Wilrijk
Hoboken
Linkeroever
Mortsel
Zwijndrecht

Frequently asked questions

Frequently asked questions about system administration in Antwerp

We already have our own IT person. Can you support them rather than replace them?

Yes, and that often works very well. Your colleague knows the people and the processes, while we take over monitoring, updates and backup and are there for specialist questions about security, cloud or networking. For larger projects, specialists can also join temporarily through Expert IT.

A client in the port is asking about ISO 27001. Does your certification help us?

Our certification covers the way we work. It does not automatically certify your own company, but it does show that your IT is managed by a partner with ISO 27001 and NEN 7510. If you want to go further, Smart Compliance helps you map, improve and record your own information security, with NIS2 in mind as well.

We trade with Asia and the Americas. When do you carry out maintenance?

At times we choose together. We look at where your customers and suppliers are and when your systems are least used, and we schedule updates and maintenance within that window. Thanks to monitoring we can also see outside those moments how your servers and integrations are doing, so we can adjust course before anyone is affected.

Is a partner from Zeeuws-Vlaanderen not too far away for a business in Antwerp?

Not really. Most management is done remotely, so for daily work the distance makes no difference. For visits we drive to the city via the E34. We work for more than five hundred organisations across the Benelux, on both sides of the border, and we are used to managing locations in different places as one whole.

The service

Proactive IT managementSystem administration, workplace and network management for SMEs in Zeeland and Utrecht, by a fixed team that knows your environment, with planned maintenance.

Wondering what Infodatek can do for you?

A thirty-minute call with one of our specialists. Your environment, your questions. An honest conversation.

Book an introduction Explore Digital Care

An Infodatek Group colleague picking up the handset of a desk phone.