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IT for technical wholesalers

IT for technical wholesalers: learn more

The detail, topic by topic: how we approach it in practice.

Warehouse, counter and branches

Network and equipment for warehouse, counter and branches

In the warehouse everything revolves around scanning: at goods in, at put-away, during order picking and at loading. Handhelds, label printers and forklift terminals need a connection everywhere, including between racks full of cable drums and copper pipe. A coverage survey shows exactly where the signal falls short, and we position the access points accordingly.

At the counter you want your staff's computers, the receipt printers and the connection for till and card terminal to simply do their job. If you have several branches, they all get the same setup, and we link them to each other and to your central systems over secure connections. If a new branch opens or the showroom is refurbished, it fits into the same design.

  • Wifi in the warehouse and dispatch area, surveyed and matched to your racking
  • Handhelds, label printers and counter computers in one overview
  • Separate networks for office, warehouse, tills and showroom customers
  • Branches linked over secure lines and monitored centrally

ERP, web shop and integrations

ERP, web shop and EDI that keep running

The ERP is the heart of your wholesale business. We provide the foundation: the server or cloud it runs on, the backup, who has access and keeping updates current, always in consultation with the software supplier. If the ERP still sits on a server in your own building, it can move to ANYBASE. That is our own private cloud, housed in the European Union in a Tier 3 designed data centre, and it can be extended with failover to Microsoft Azure. Every night we back up servers and databases. You can go back 30 days, and the archive reaches back 12 months.

Integrations are built by our own developers, such as a link between web shop and ERP or the processing of EDI orders from customers. We never build such a link on a hunch. First we look with you and your software supplier at what the package allows and what it will deliver, and only then do we agree what we build. Want your sales reps to search product information, datasheets and installation manuals faster? Then there is Managed Cowork, our AI workplace, which takes its answers from your own files and names the source.

Secure and demonstrable

Security for a wholesaler that has to keep going

At a wholesaler, lots of invoices, payments and orders go back and forth every day. You want to be able to trust that a payment request is genuine and that your systems stay stable. That is why security is part of our management itself, not an extra: we keep updates current, signing in requires a second step and everyone only reaches the parts that belong to their task. Want someone watching day and night? Add detection and response (MDR): a security centre on watch around the clock. In the Elite edition of Digital Care it is already included.

Whether NIS2 applies to you depends on your range and your size. Customers who do fall under it, such as energy and water companies, are also asking their suppliers more and more often about security. With Smart Compliance our compliance team keeps track of what you have arranged, and security awareness training helps your counter staff and buyers spot a fake invoice or phishing email sooner. We ourselves are certified to ISO 27001.

Will your trade counter run smoothly at seven tomorrow morning?

In half an hour we look at your counter, your warehouse and your webshop, and what it takes to keep everything running smoothly.

An Infodatek Group colleague at his desk, ready to pick up the phone.