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Health and social care

IT for healthcare, built on NEN 7510

In healthcare everything revolves around people, and IT should sit quietly and reliably underneath. Infodatek Group manages and secures the IT of health and social care organisations, and is itself certified to NEN 7510. So you work with a partner that knows the requirements of your sector from the inside.

A care worker shows an older woman something on a tablet on the sofa.

What care asks of IT

Time for clients, certainty about their data

A care organisation works with the most personal data there is. The record has to be available day and night, at the care location, in the community and sometimes at the client's kitchen table. At the same time you want to be sure that only the right people can open it. Add partners in the care chain, several locations and a changing group of staff and temporary workers. We take over the management and security of your IT. That way your care professionals spend their time on care, and you can show that information security is in order.

  • Management by a partner that is itself certified to NEN 7510 and ISO 27001
  • Role-based access to client data, on phones and tablets in the community too
  • One approach for NEN 7510 and NIS2, without duplicate work
  • Backup in our own data centre in the European Union, plus an offline tape copy

What you get

NEN 7510-1:2024
We are certified to the latest version and audited again every year.
Fixed price
Digital Care Managed Operations: management and security per employee per month, in the edition that suits you.
Who it is for
Health and social care organisations, from primary care practice to provider with multiple locations.

The challenge in care

IT in healthcare: sensitive data, work in many places

A lot comes together in care. There is an electronic record everyone relies on, there are rosters, diaries and contact with clients and families, and people work at care locations, in the community and from home. Staff change shifts and sometimes locations, and interns and temporary workers join in. Everyone needs quick access to the right information, and to nothing beyond that.

On top of that, a care organisation constantly shares data with partners in the care chain: GPs, hospitals, pharmacies and municipalities. That has to happen securely and be properly recorded. We make sure the technology underneath is sound and that you can prove it, so your team keeps its attention on the client.

NEN 7510

An IT partner that knows NEN 7510 from the inside

NEN 7510 is the Dutch standard for information security in healthcare. Infodatek Group is certified to its latest version, NEN 7510-1:2024, and also to ISO 27001. DigiTrust, an independent certification body, audits us every year. In 2026 both certificates were renewed after a recertification audit. So we know from our own experience which questions an auditor asks and how to keep measures workable in daily practice.

With Smart Compliance our compliance team also keeps your own file up to date in Digital Care: what is arranged, what is still open and what you can show. Medium-sized and larger care providers also fall under NIS2. Because we use the same foundation for NIS2, NEN 7510 and ISO 27001, you cover those requirements in one go.

Management and continuity

Management for the care location, the community and the office

With Digital Care Managed Operations we manage and secure your workstations, servers, network and Microsoft 365. You choose an edition that suits your organisation, from Start to Elite. From Plus your staff can turn to our service desk, and round-the-clock monitoring with detection and response (MDR) can be added, or comes as standard in Elite.

Still running applications on a server of your own? They can move to ANYBASE: our private cloud, managed in line with NEN 7510 and housed in a Tier 3 designed data centre in the European Union.

  • Phones and tablets for community teams, set up securely and managed remotely
  • Role-based access and secure sign-in, for temporary workers and interns too
  • Backup of servers and databases every night, restorable for 30 days, with 12 months of archive
  • Microsoft 365 backup included from the Start edition

Collaboration and awareness

Working safely with care partners, and with AI

Our software team builds integrations between your care software and other packages, such as planning, HR or financial administration, so nobody enters data twice. For exchanging data with care partners we set up secure connections, with agreements you can show during an audit.

Want to use AI, for example to write up a team meeting or search through protocols? That is possible with Managed Cowork and a private model within the European Union. Your data is not used to train models. And because working safely is also a matter of habit, we offer security awareness: online with phishing tests and reporting, or in a classroom for up to ten people.

In their words

What customers in this sector say

“After an almost seamless switchover, we now have a modern and very flexible system that is also thoroughly secured.”
Frank van Beek, care manager at Stichting KIO
Read the customer case
“Infodatek Group thought carefully about the best solution for our business. They are always reachable and have broad IT knowledge.”
Kees Westerweele, CFO at Medisol
Read the customer case

Who we work for

Which care organisations do we work for?

From a practice with a handful of staff to an organisation with several locations. A few examples.

GPs and primary care

GP practices, physiotherapists, dentists and health centres work with a small team and a full diary. We make sure workstations, the network and the links to your practice software simply do what they should, so surgery hours start on time.

Elderly care and home care

Community teams work with phones and tablets in clients' homes, while care locations keep going day and night. We set up the mobile workplace securely and keep the locations stable, with an eye on temporary workers and changing shifts.

Mental health and youth care

Here it is about particularly sensitive conversations and records, often shared with partners such as municipalities and schools. We arrange access carefully per role and ensure secure exchange, so confidential really stays confidential.

Disability care

Residential locations, day activities and the office are often spread across a region. We bring all those places under one management, with a network that works at every location and a service desk where support workers get help quickly.

Social care and welfare

Welfare organisations work with volunteers, community centres and a lot of contact with the municipality. We provide a simple, secure workplace that also works well for people who are only active a few hours a week.

Frequently asked questions

Questions care organisations often ask us

What does your NEN 7510 certification mean for our care organisation?

Our own way of working is audited independently every year against the standard that applies to you as well. When we manage your IT, you work with a supplier that demonstrably handles sensitive data with care. That helps with your own audit and with questions from care partners about your suppliers. It does not give your organisation a certificate automatically, but it does give you a partner who knows what is involved.

Do you also help with our own NEN 7510 file?

Yes. With Smart Compliance our compliance team starts with a baseline assessment: where do you stand now and what is still needed? We then keep measures, owners and evidence together in one file in Digital Care, which stays current as your environment changes. When an auditor visits, everything is ready. We handle NIS2 and ISO 27001 the same way.

Does our care organisation fall under NIS2?

That depends mainly on your size. Healthcare is one of the sectors named in the law, and care providers from medium-sized upwards fall under it. The usual threshold is 50 or more employees, or an annual turnover and balance sheet total that are both above €10 million. We work it out together, and build NIS2 on what you already have in place for NEN 7510.

Do you also manage our electronic client or patient record?

The record system itself stays with its supplier, who configures and develops it. We take care of everything around it, from workstations and network to access, backup and security. We plan updates and changes together with the supplier. If the record system runs in the supplier's cloud, we make sure your staff can reach it securely and smoothly from every location.

Where is our data stored?

What we store for you stays in the European Union. Backups of servers and databases are kept in a data centre of our own in the European Union, and a copy also goes offline to tape. If you choose ANYBASE, your systems run in our own private cloud, likewise in the European Union. For Microsoft 365 and your suppliers' packages, we look together at which storage agreements apply.

How does the switch work without disrupting care?

First we get to know each other and list what is there: locations, systems, suppliers and current agreements. Based on that you receive a clear proposal. We align the transition with your shifts and rosters, so care simply carries on. We do most of the work remotely from Terneuzen (Zeeland) and Vianen (Utrecht), and come to a location when needed.

Curious where your care organisation stands with NEN 7510?

In half an hour we go through what you already have in place and what the standard still asks of you. You hear where we would start.

An Infodatek Group colleague picking up the handset of a desk phone.