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IT for the safety and security sector

IT for the safety and security sector: learn more

The detail, topic by topic: how we approach it in practice.

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In the field

Phone and tablet as a fully fledged workplace

For most of your people, the phone or tablet is their only workplace. We look after those devices from one central point: a new device is made ready for use remotely, the apps for rostering, reporting and communication are on it straight away, and updates happen automatically. If a device is left behind in the patrol car or at an event, we can lock it or erase it from a distance.

At a post where officers relieve each other, we set up the device so that each officer logs on under a personal account. As a result, the report shows who recorded what. If your people work on their own phones, we separate work from the rest of the device: work apps and business data are protected, private matters stay private. Signing in includes a second step, and role-based access ensures someone only reaches the information that belongs to their job.

  • Devices set up remotely, with the right apps on them straight away
  • A personal account for every officer, even on a shared device
  • Work and private life kept apart on a personal phone
  • A missing device locked or wiped remotely

Control room and office

Continuity for control room, planning and office

The control room or alarm receiving centre is the nerve centre of your organisation. The alarm handling software usually comes from a specialist supplier, who configures and maintains the package. Our part is everything surrounding it: workstations, network, servers or cloud, backup and security. The control room network is kept separate from the office, guests and cameras, and for maintenance we choose a moment together that suits the control room.

If planning or other packages still sit in a server cabinet at the office, consider ANYBASE, the private cloud we run ourselves within the European Union, hosted in a Tier 3 designed facility. If you want extra certainty, you can add failover to Microsoft Azure. Each night, servers and databases go into the backup, with an extra copy kept offline on tape. Want to link systems together, such as planning, time registration and payroll, or your alarm software with another package? Then we first work out together with you and the vendor what is feasible. Only then does our software team build what we have agreed.

Secure and demonstrable

Your own IT as well secured as your clients

Clients expect a safety organisation to set a good example, digitally too. With MDR, a SOC keeps watch over your workstations, servers and Microsoft 365 accounts around the clock, and intervenes at a suspicious sign-in or an infected device. Permissions are tied to a person's role, and an audit trail shows who had access to what and when. In Elite, the top edition of Digital Care, this monitoring is included; for Start, Plus and Pro it is an add-on.

Whether you fall under NIS2 yourself is something we work out together. If your clients are covered by it, for instance ports, energy companies or care providers, you can expect questions about your security. Smart Compliance keeps your measures and proof in a single file that our compliance team maintains, while security awareness sessions help your officers and control room staff recognise a phishing message or a suspicious request sooner. Our own ISO 27001 certificate is reviewed independently every year.

Back to IT for the safety and security sector

All sectors

SectorsInfodatek Group works for almost every industry, with extra depth in health and social care, agriculture and horticulture, manufacturing, services and safety.

Do your people work safely and smoothly at every post?

In half an hour we look at your devices, your rosters and your control room, and how they work together securely.

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