The comprehensive solution for SMEs

A well-functioning IT environment is essential for the continuity of your business operations. This applies in particular for the most critical systems. An unwanted break-down or temporary defect can cause great impact.

Professional and proactive management and prevention of incidents by specialized and experienced administrators is indispensable for maximising the use of your computer system.

Infodatek has all the needed expertise to take care of the entire system management within your organization. Consequently, our customers can focus fully on their core business.

Today’s business environment shows an increased interest in strategic IT, since companies focus more specifically on e-commerce and process automation. Infodatek is pleased to think along and establish a strong partnership with you. Close collaboration is the key to success and well thought-out solutions.

What proactive stands for

A proactive approach means thinking ahead. The dependence on IT is increasing, it has become a constant factor in any enterprise. As IT has become a strategic tool in business management, the availability and continuity must be guaranteed. Downtime due to incidents causes unexpected and unacceptable costs. Therefore, it is essential to always be a step ahead.

Proactive management by Infodatek comprises: real-time monitoring, regular inspections and maintenance operations, fast and adequate incident management and weekly communication with our customers. These preventive activities also result in better manageability of costs.

Our expertises

Periodic system inspections
Preventive maintenance
Monitoring (real-time monitoring system)
Settlement of incidents
1st and 2nd line support
IT projects

Standardization and customization

In essence, system and network management is the same in all organizations, but companies vary and these differences require a different approach. That also means that we adapt our service for each customer, tailored to the specific needs of the organization. By conducting an audit and analysing your business processes Infodatek attempts to fully understand the infrastructure whilst identifying possibilities for improvement. As IT professionals we are able to exchange experience and knowledge we gained from previously completed projects. This knowledge is also convenient in the day-to-day IT management, such as troubleshooting.

Proactive System Administration can be supplemented with:

Interested in Proactive System Administration for your company? Feel free to make an appointment for an obligation-free consultation regarding the services Infodatek has to offer.

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